Requirements for watching live streams

There are some important points that need to be considered to ensure that you, and those you choose to invite, are able to successfully watch live streams, including:

Internet Connection

In order to successfully watch a live streamed event, you must have an Internet connection of reasonable quality. Whilst our live streams can be viewed on mobile devices over mobile wireless networks, we cannot guarantee that reliability of the live stream, particularly in locations where signal is unreliable. Where possible please consider watching the stream from a fixed Internet connection.

Web Browser

We have gone to great lengths to test and minimize the technical challenges of viewing our streaming services, however it is important to mention that the technology of streaming is reliant on many external factors outside our control. Factors such as Internet speed, network reliability, the software installed on your computer and the hardware or device you are using to view the stream will all affect the overall experience. To find out which devices and browsers we support, please see this article.

Video Quality

Our player will automatically select the most appropriate stream to match your Internet connection speed. This has been designed to minimise buffering and increase the reliability of your event stream.

Audio

All live streams include audio. Please ensure that your device's speakers are set at an appropriate volume or alternatively please use headphones.

Live Stream Testing

It is important to ensure that your device and / or web browser meets the minimum requirements to watch our stream successfully. You can test your device at any time by visiting our stream test page.