Articles in this category Logging In Visit our Website at www.naoca.com.au and follow the log In button at the top right-hand corner of the screen or alternatively use the direct URL: https://streaming.naoca.com.au New User Setup Guide This is a quick-start guide designed to give you an overview of the basics required to get up and running as quickly as possible. If anything in this article is unclear, you will find more detailed he... Creating an Event To create a new event or live stream on your website, start by creating a new client by clicking the New Client button. You are then directed to the event details page. The more information you enter... Setting up a Professional Streamer for your Organisation There is a developing trend of companies using professional streaming providers to stream at external venues. Naoca’s platform makes it quick and easy to set up a channel specifically for them to st... Uploading a Video In addition to live streaming video content, you are able to upload an existing video file, such as a pre-recorded eulogy or a slideshow presentation, in addition to your live streams. Viewers will be... Streaming/Uploading to your Website You should speak to your web developer about setting up our WordPress plugin on your website. They may find this help guide useful but you will first need to set up an API key for them. Generating an ... Adding Additional Content to your Event Our platform supports a range of additional content to bring your event to life: Obituary Photo gallery Venue information Stationery Press notice Profile picture These features can only ... How to Replace a Live Stream If you have experienced an interrupted stream (due to weak Internet Signal or other potentially Hardware based issue) and have a better locally recorded version of the stream you can upload a replac... Managing Event Comments Comments can be managed from the Comments tab within the event dashboard. You will see a list of all comments on the event. Click the eye icon to preview a comment or click the ellipsis icon to see th... Supported Media Types The following media types are supported for uploading to the Media Manager: File Type MIME Type Exten Supported Devices & Browsers Our streams are delivered over HLS, an HTTP-based adaptive bitrate streaming communications protocol which has high levels of support across all major devices and browsers. Live Stream Health Monitoring Our streaming platform enables you to monitor the health of your live stream both during and after the event window. The health page displays a number of metrics: Current Status This is shown only dur... Live Stream / Recording Statuses When using our platform, you will occasionally see the status of a live stream or recording displayed as an icon. The below table explains each icon and provides a reference for your information to qu...